Artificial Intelligence
West African CivicTech Consortium
West Africa
9 months
Citizen Services Identity Platform
Working with a public-private partnership, Seven30 Tech replaced a fragmented identity verification stack with an AI-powered biometric platform. The new system detects fraud, accelerates citizen onboarding, and integrates directly with social grant partners across the ECOWAS region.
94% match accuracy under four minutes with built-in human oversight
Review throughput
6×
Increase in processed applications
Fraud reduction
63%
Drop in duplicate ID attempts
Agencies onboarded
11
Across three ECOWAS markets
Challenge
Multiple agencies captured citizen data with inconsistent data quality
Manual review queues created weeks-long delays for critical services
Stakeholders required auditable AI to meet emerging data protection laws
Outcome
94% biometric match accuracy in under 4 minutes
Fraudulent identity attempts reduced by 63%
Biometric onboarding capacity scaled to 2M citizens per quarter
How we delivered
Designed a privacy-by-default data pipeline with automated quality scoring
Deployed explainable AI models with human-in-the-loop verification
Established a regional operations runbook for 24/7 monitoring
Services & capabilities
Services
AI Consulting
Security
Engineering
Technologies
Python
TensorFlow
Kubernetes
Azure
Kafka
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