Seven30 Tech Logo
Commerce
Regional Retail Chain
Central Africa
8 months

Omni-channel Retail Expansion

Seven30 Tech delivered a headless commerce stack with hyperlocal logistics for a rapidly expanding retailer. We harmonised in-store and digital experiences, enabling customers to order, pay, and receive deliveries within 24 hours in most urban centres.

Omni-channel Retail Expansion
200% increase in online sales and 99.9% uptime

Stores digitised

54

Across three countries

Delivery SLA

<24 hrs

For 82% of orders

Customer satisfaction

92%

Post-launch CSAT

Challenge

Fragmented POS systems created data silos
Delivery partners lacked real-time integration
E-commerce outages hurt brand trust during peak events

Outcome

50+ stores integrated with a unified commerce backend
200% increase in online sales year-on-year
99.9% uptime during regional promotional events

How we delivered

Implemented a headless commerce architecture with unified inventory
Integrated regional logistics partners through a single orchestration layer
Set up SRE playbooks and observability for peak readiness

Services & capabilities

Services

Product Engineering
Experience Design
Cloud & DevOps

Technologies

Next.js
TypeScript
MongoDB
Docker
Stripe

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Omni-channel Retail Expansion - Case Study | Seven30 Tech