Healthcare
East African Telehealth Network
East Africa
6 months
Pan-African Telehealth Platform Scale-Up
Seven30 Tech modernised a regional telehealth platform serving clinics in Kenya, Tanzania, and Rwanda. By orchestrating a hybrid team of clinicians, engineers, and AI specialists we delivered automated appointment routing, intelligent triage, and zero-touch deployments that meet local regulatory requirements.
95% patient satisfaction and 3× faster go-live for new services
Net Promoter Score
+42
Up from +5 within two quarters
Time to deploy
<30 mins
Down from 4 hours per release
Clinics onboarded
24
Across Kenya, Tanzania, and Rwanda
Challenge
Legacy infrastructure could not keep pace with the surge in video consultations
Manual deployment processes slowed down the rollout of new digital clinics
Clinicians needed intelligent triage to focus on high-risk patients first
Outcome
95% patient satisfaction across 24 partner facilities
3× faster roll-out of new telehealth service lines
Automated compliance reporting for three health regulators
How we delivered
Implemented an orchestration layer combining clinician workflows with AI-assisted triage
Automated CI/CD pipelines across regional data centres with infrastructure as code
Introduced real-time monitoring dashboards for service uptime and patient experience
Services & capabilities
Services
Product Engineering
Cloud & DevOps
AI Consulting
Technologies
React Native
Node.js
AWS
Twilio
Terraform
“Seven30 brought the perfect balance of empathy and engineering rigour. Our clinicians now trust the platform to deliver care anywhere.”
Dr. Amina Wanjiku · Chief Medical Officer, EATN
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